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431411: Hotel Service Manager SKILL LEVEL 3
| MLTSSL | Medium and Long-term Strategic Skills List |  |
| STSOL | Short-term Skilled Occupation List | |
| Combined List of Eligible Skilled Occupations | |
- SummaryEligibility Summary Table
- State EligibilityDetails
- ANZSCO CodeInformation
- Unit GroupInformation
ELIGIBILITY SUMMARY TABLE - ANZSCO 431411
| General Skilled Visa 189 | NOT ELIGIBLE | |||||
| State | Capital | Visa subclass 190 | Visa subclass 489 | List | ||
|---|---|---|---|---|---|---|
| ACT | Australian Capital Territory | Canberra |  | |  | |
| NSW | New South Wales | Sydney | | | | |
| NT | Northern Territory | Darwin | | | | |
| QLD | Queensland | Brisbane | | | | |
| SA | South Australia | Adelaide | | | | |
| TAS | Tasmania | Hobart | | | | |
| VIC | Victoria | Melbourne | | | | |
| WA | Western Australia | Perth | | | | |
 | Occupation may be eligible |
 | Occupation in the "Supplementary Skilled List" or "Special Conditions Apply" |
 | Check the State Eligibility tab to see further details |
| Occupation NOT eligible |
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AUSTRALIAN STATE ELIGIBILITY - ANZSCO 431411
Queensland (Brisbane)
ANZSCO 431411: Hotel Service Manager
Description: Supervises and coordinates the activities of hotel service workers.
Skill Level 3 : Occupations at Skill Level 3 have a level of skill commensurate with one of the following:
- NZ Register Level 4 qualification
- AQF Certificate IV or
- AQF Certificate III including at least two years of on-the-job training.
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Assessing Authority
Alternative Titles
- Hotel Service Supervisor
Alternative titles are any commonly used alternative title (or titles) for the occupation. These alternative titles have the same meaning as the principal title but may be less commonly used.
Specialisations
- Front Office Manager (Hotel)
- Head Housekeeper
- Head Porter (Hotel)
- Hotel Concierge
- Hotel Office Manager
Specialisation titles are any commonly used titles which refer to a subset of jobs belonging to the occupation designated in the principal title. These jobs involve the performance of specialised tasks rather than the broader range of tasks usually performed in the occupation.
Unit Group 4314: Hotel Service Managers
Description: Supervise and coordinate the activities of hotel service workers.
Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
- In Australia:
AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)
- In New Zealand:
NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks
- Determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
- Conferring with managers to coordinate activities with other organisational units
- Maintaining attendance records and rosters
- Explaining and enforcing safety regulations
- Overseeing the work of the unit and suggesting improvements and changes
- Conferring with workers to resolve grievances
- May perform front office and hotel reception duties
