Last update: 13 September 2019 | see more
561611: Switchboard Operator
State Eligibility Details
Possible Visa Options
*Caveats / Applicable circumstances:
No conditions apply
State/Territory Eligibility Summary Table
State/Territory Nomination Visa Subclass 190 Visa Subclass 489 List ACT Australian Capital Territory NSW New South Wales NT Northern Territory QLD Queensland ('Offshore' list) SA South Australia TAS Tasmania VIC Victoria WA Western Australia (General stream) Occupation MAY be eligible Occupation in the 'Supplementary Skilled List' or 'Special Conditions Apply' Occupation NOT on relevant 'State Occupation List', or 'Closed' status; but MAY still be eligible if you meet the requirements Occupation MAY be available for onshore applicants Occupation MAY NOT be eligible
State/Territory Eligibility Details
561611: Switchboard Operator
- Operates telecommunication switchboards and consoles to assist callers establish telephone connections, and receive caller inquiries and fault reports.
- Skill Level
- Occupations at Skill Level 5 have a level of skill commensurate with one of the following:
- NZ Register Level 1 qualification
- AQF Certificate I or
- Compulsory secondary education.
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification.
In some instances, no formal qualification or on-the-job training may be required.
- Assessing Authority
- Alternative Titles
- Telephone Operator
Alternative titles are any commonly used alternative title (or titles) for the occupation. These alternative titles have the same meaning as the principal title but may be less commonly used.
Unit Group 5616: Switchboard Operators
- Operate telecommunication switchboards and consoles to assist callers establish telephone connections, and receive caller inquiries and fault reports.
- Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.
- In Australia:
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
- In New Zealand:
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Indicative Skill Level
- Operating switchboards and consoles to connect, hold, transfer and disconnect telephone calls
- Responding to callers' inquiries by providing information such as telephone numbers, dialling codes, call costs, time delays and service difficulties
- Investigating operating system problems and informing maintenance services
- Alerting emergency services when required
- Recording details and determining charges for designated types of calls
- May monitor the efficiency of systems and maintain service sampling records
- Occupation ceilings program year 2019-2020
- Average Weekly / Annual Earnings 2018
Explanatory Notes - Information
The term “may be eligible” relates to general eligibility and should not be misinterpreted as your individual eligibility to apply for a visa. Note that additional specific requirements and criteria also apply to visa eligibility (e.g. higher English requirements, evidences of a job offer, etc).
- Occupation List refers to the register of professional occupations which might qualify for an Australian Visa. There are 7 skilled occupation lists in total.
- MLTSSL is the acronym for 'Medium and Long-term Strategic Skills List'.
- STSOL is the acronym for 'Short-term Skilled Occupation List'.
- ROL is the acronym for 'Regional Occupation List'.
- LIN 19/051, LIN 19/048, LIN 19/049, LIN 19/047, LIN 19/050 refer to current Legislative Instruments which list the table of occupations appropriate for the respective visa programmes.
- Caveats / Conditions refer to current caveats applying for a particular occupation under specific visa programmes.
The information in this website is intended to provide general information in relation to Australia’s General Skilled Migration program and the possible visa options for a particular occupation. Anzscosearch makes no warranty and will not be held liable for any loss or damage, whether direct or consequential in connection with the use of information contained in this website.
While due care has been taken to ensure that the content is kept-up-to-date and correct, the currency and thus accuracy of the information cannot be guaranteed due to the frequent changes in migration law, policy and procedures and related processes.
It is important that you directly check the information published on official websites of the Department of Home Affairs, skills assessment bodies and other government agencies such as a state/territory governments.
Australian Bureau of Statistics 2013, ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2, cat. no. 1220.0, https://www.abs.gov.au/ausstats/[email protected]/mf/1220.0