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542113: Hotel or Motel Receptionist SKILL LEVEL 4
| MLTSSL | Medium and Long-term Strategic Skills List |  |
| STSOL | Short-term Skilled Occupation List | |
- SummaryEligibility Summary Table
- State EligibilityDetails
- ANZSCO CodeInformation
- Unit GroupInformation
ELIGIBILITY SUMMARY TABLE - ANZSCO 542113
| General Skilled Visa 189 | NOT ELIGIBLE | |||||
| State | Capital | Visa subclass 190 | Visa subclass 489 | List | ||
|---|---|---|---|---|---|---|
| ACT | Australian Capital Territory | Canberra |  | |  | |
| NSW | New South Wales | Sydney | | | | |
| NT | Northern Territory | Darwin | | | | |
| QLD | Queensland | Brisbane | | | | |
| SA | South Australia | Adelaide | | | | |
| TAS | Tasmania | Hobart | | | | |
| VIC | Victoria | Melbourne | | | | |
| WA | Western Australia | Perth | | | | |
 | Occupation may be eligible |
 | Occupation in the "Supplementary Skilled List" or "Special Conditions Apply" |
 | Check the State Eligibility tab to see further details |
| Occupation NOT eligible |
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AUSTRALIAN STATE ELIGIBILITY - ANZSCO 542113
ANZSCO 542113: Hotel or Motel Receptionist
Description: Greets and checks in guests, and looks after their needs on arrival and during their stay in a hotel or motel.
Skill Level 4 : Occupations at Skill Level 4 have a level of skill commensurate with one of the following:
- NZ Register Level 2 or 3 qualification or
- AQF Certificate II or III.
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.
Assessing Authority
Unit Group 5421: Receptionists
Description: Receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests. Medical Secretaries are included in this unit group, in Occupation 542114 Medical Receptionist.
Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
- In Australia:
AQF Certificate II or III (ANZSCO Skill Level 4)
- In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks
- Greeting and welcoming visitors, and directing them to the appropriate person
- Arranging and recording details of appointments
- Answering inquiries and providing information on the goods, services and activities of the organisation
- Answering, connecting and transferring telephone calls
- Receiving and resolving complaints from clients and the public
- Receiving and distributing correspondence, facsimile messages and deliveries
- Maintaining the reception area
- Advising on and arranging reservations and accommodation
- May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying
Other occupations in this Unit Group
- 542111 - Receptionist (General)
- 542112 - Admissions Clerk
- 542114 - Medical Receptionist
