Last update: 15 February 2019 | see more
541211: Information Officer
State Eligibility Details
Possible Visa Options
*Caveats / Conditions (Inapplicability):
No conditions apply
State/Territory Eligibility Summary Table
State/Territory Nomination Visa Subclass 190 Visa Subclass 489 List ACT Australian Capital Territory NSW New South Wales NT Northern Territory QLD Queensland ('I'm Offshore' list) SA South Australia TAS Tasmania VIC Victoria WA Western Australia (General stream) Occupation MAY be eligible Occupation in the 'Supplementary Skilled List' or 'Special Conditions Apply' Occupation NOT on relevant 'State Occupation List', or 'Closed' status; but MAY still be eligible if you meet the requirements Occupation only available if you meet the additional requirements listed here Occupation NOT eligible
State/Territory Eligibility Details
541211: Information Officer
- Responds to personal, written and telephone inquiries and complaints about the organisation's goods and services, provides information and refers people to other sources.
- Skill Level
- Occupations at Skill Level 4 have a level of skill commensurate with one of the following:
- NZ Register Level 2 or 3 qualification or
- AQF Certificate II or III.
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.
- Assessing Authority
Unit Group 5412: Information Officers
- Respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources.
- Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
- In Australia:
AQF Certificate II or III (ANZSCO Skill Level 4)
- In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Indicative Skill Level
- Answering inquiries about goods and services, and providing information about their availability, location, price and related issues
- Responding to inquiries about problems and providing advice, information and assistance
- Recording information about inquiries and complaints
- Referring complex inquiries to team leaders or expert advisers
- Issuing relevant forms, information kits and brochures to interested parties
- Accessing and operating computer network systems and communication systems such as public address and paging systems
- May refer inquiries to other sources
- Occupation ceilings programme year 2018-2019
- Average Weekly / Annual Earnings 2018
Explanatory Notes - Information
The term “may be eligible” relates to general eligibility and should not be misinterpreted as your individual eligibility to apply for a visa. Note that additional specific requirements and criteria also apply to visa eligibility (e.g. higher English requirements, evidences of a job offer, etc).
- Occupation List refers to the register of professional occupations which might qualify for an Australian Visa. There are 7 skilled occupation lists in total.
- MLTSSL is the acronym for 'Medium and Long-term Strategic Skills List'.
- STSOL is the acronym for 'Short-term Skilled Occupation List'.
- ROL is the acronym for 'Regional Occupation List'.
- IMMI 18/051, IMMI 18/048, IMMI 18/049, IMMI 18/43, IMMI 18/050 refer to current Legislative Instruments which list the table of occupations appropriate for the respective visa programmes.
- Caveats / Conditions refer to current caveats applying for a particular occupation under specific visa programmes.
The information in this website is intended to provide general information in relation to Australia’s General Skilled Migration program and the possible visa options for a particular occupation. Anzscosearch makes no warranty and will not be held liable for any loss or damage, whether direct or consequential in connection with the use of information contained in this website.
While due care has been taken to ensure that the content is kept-up-to-date and correct, the currency and thus accuracy of the information cannot be guaranteed due to the frequent changes in migration law, policy and procedures and related processes.
It is important that you directly check the information published on official websites of the Department of Home Affairs, skills assessment bodies and other government agencies such as a state/territory governments.
Australian Bureau of Statistics 2013, ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2, cat. no. 1220.0, http://www.abs.gov.au/ausstats/[email protected]/mf/1220.0