State/Territory Eligibility Summary Table

State/Territory Eligibility Details

263212: ICT Support Engineer

Description

Develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.

Skill Level 1

Occupations at Skill Level 1 have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• Assessing Authority

  ACS: Australian Computer Society
  	http://www.acs.org.au/
  	[email protected]

Alternative Titles

• Support Analyst
• Support Architect

Alternative titles are any commonly used alternative title (or titles) for the occupation. These alternative titles have the same meaning as the principal title but may be less commonly used.

Unit Group 2632: ICT Support and Test Engineers

Description

Develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks

• Scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
• Identifying variations and potential high risk areas in securing adherence to standards and procedures
• Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
• Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
• Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
• Developing, conducting and providing technical guidance and training in application software and operational procedures
• Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
• Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
• Performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
• Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

Other occupations in this Unit Group

• 263211: ICT Quality Assurance Engineer  
• 263213: ICT Systems Test Engineer  
• 263299: ICT Support and Test Engineers nec  

• Occupation ceilings program year 2018-2019
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• Average Weekly / Annual Earnings 2018
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Explanatory Notes - Information

Eligibility

The term “may be eligible” relates to general eligibility and should not be misinterpreted as your individual eligibility to apply for a visa. Note that additional specific requirements and criteria also apply to visa eligibility (e.g. higher English requirements, evidences of a job offer, etc).

Definitions

• Occupation List refers to the register of professional occupations which might qualify for an Australian Visa. There are 7 skilled occupation lists in total.
• MLTSSL is the acronym for 'Medium and Long-term Strategic Skills List'.
• STSOL is the acronym for 'Short-term Skilled Occupation List'.
• ROL is the acronym for 'Regional Occupation List'.
• LIN 19/051, LIN 19/048, LIN 19/049, LIN 19/047, LIN 19/050 refer to current Legislative Instruments which list the table of occupations appropriate for the respective visa programmes.
• Caveats / Conditions refer to current caveats applying for a particular occupation under specific visa programmes.

Disclaimer

The information in this website is intended to provide general information in relation to Australia’s General Skilled Migration program and the possible visa options for a particular occupation. Anzscosearch makes no warranty and will not be held liable for any loss or damage, whether direct or consequential in connection with the use of information contained in this website.

While due care has been taken to ensure that the content is kept-up-to-date and correct, the currency and thus accuracy of the information cannot be guaranteed due to the frequent changes in migration law, policy and procedures and related processes.

It is important that you directly check the information published on official websites of the Department of Home Affairs, skills assessment bodies and other government agencies such as a state/territory governments.